The care management software platform to help improve your outcomes

What use is your data if it’s not telling you what you need to know, when you need to know it? Synapse software is fast to implement; it helps you hit the ground running, turning your data into actionable and insightful patient information in record time. Our interactive modules work together to create a complete coordinated care management solution, built on the world’s most innovative, secure and reliable platform, Force.com®.

Find those in need

Harness your data with intelligent population stratification. By providing the ability to drill down, Synapse population health management software helps you create patient profiles that highlight distinctive and important patterns. Delivering exceptional care requires these insights: the patterns of behavior and engagement between patients and their care teams.

  • Get a 360-degree population view by integrating all of your data
  • Segment your population with geographic, risk-adjustment models
  • Interact with clear and visual dashboards to dive into target patient needs
  • Drill down from a population-to-patient view to engage with your targets
  • Stratify your population to identify high-risk patients, rising-risk and low-risk patients

Book a demo today

Going to the primary care physician has proven statistically to reduce admissions and keep patients healthier. Without the real-time information we have through Synapse, there is no way to do that…When you see it in action, it’s very impressive.

Gene Farber, Reliance ACO, COO

Schedule visits

Scheduling doesn’t get any simpler. Synapse software provides real-time provider and patient locations, which are vital to scheduling more responsive, efficient and meaningful visits. It amounts to happier providers, happier administrators and healthier patients.

  • Schedule knowing real-time provider and patient locations at all times
  • Leverage distance and travel time information to make scheduling decisions
  • Immediately access every provider's availability across time and distance
  • Provide travel choice, convenience and flexibility to your mobile team

Book a demo today

Using Synapse Scheduling software, one MCO was able to increase the scheduled visits per day per FTE by 153%.

Conduct assessments

Forms and assessments don’t have to be difficult to build or use. Done right, they have the power to increase efficiency and reduce costs. Synapse software makes forms drag-and-drop simple, on-the-go accessible and game-changing smart.

  • Build intuitive, intelligent forms with a drag-and-drop interface
  • Be informed in the field with automatic mobile data sync and downloads
  • Auto-populate form fields based on patient criteria and care plans
  • Capture photos and communicate with smart devices during visits
  • Sync data automatically to maintain up-to-the-minute coordinated care plans
  • Run smart reports that identify trends and patterns across patients

Book a demo today

Going to the primary care physician has proven statistically to reduce admissions and keep patients healthier. Without the real-time information we have through Synapse, there is no way to do that…When you see it in action, it’s very impressive.

Gene Farber, Reliance ACO COO

Manage care

Take the guesswork out of your care management process. Synapse software allows you to provide better, more personalized patient care. It creates insightful views of your population dynamically and without IT supports. Ultimately, it improves outcomes and reduces unnecessary costs. All that, plus the simplest-to-use interface available on the market.

  • Easily and quickly access and share data from CMS, HIEs and EHRs
  • Identify the most at-risk individuals in your population
  • Intelligently outreach to patients telephonically or in person
  • Conduct smart assessments to flag areas of concern
  • Assign interventions using population-based intelligence
  • Use real-time collaboration to transform the patient-provider experience
  • Benefit from outcome and cost insights for every intervention
  • Create personalized care plans to meet the needs of each patient

Book a demo today

Going to the primary care physician has proven statistically to reduce admissions and keep patients healthier. Without the real-time information we have through Synapse, there is no way to do that…When you see it in action, it’s very impressive.

Gene Farber, Reliance ACO COO

Stay informed

Stay connected with your patients with real-time ADT alerts. Synapse software enables you to receive actionable notifications on your patient population through your local HIE, so you can limit costly emergencies and ensure the best follow-up care is provided.

  • Real-time access to patient activity within and outside of your network
  • Quickly identify emergency trends within your patient population
  • Plan care interventions for your high-risk patients
  • Use real-time information to intercept ongoing emergency visits
  • Boost cost savings by reducing the overall number of visits to hospitals

Book a demo today

The custom solution that Synapse created for us enabled Reliance to save an excess of $12 million as a first year ACO.

Gene Farber, COO, Reliance ACO

Get started with a health care management system designed around you

Extracting actionable insights out of your disparate data can be overwhelming. We take pride in our ability to get you up and running in record time, synthesizing your data and customizing analytic outputs modeled on your business strategy. We make it our business to get it right the first time.

Through Synaptic, we implement the SynoV8tionSM framework, a mature methodology that enables us to rapidly and cost effectively define and model your business processes, collaborate on system design and deploy Salesforce.com® within your organization.

Leveraging the extensive network of templates, intellectual property repositories and code libraries of SynoV8SM we’re able to provide an end-to-end onboarding service. We collaborate with your team from the beginning to reduce time to market and deployment costs, and eliminate time-consuming system re-writes.

The SynoV8 delivery framework

click image to enlarge