Deep Linking to the Youreka Mobile App

In the event that you need to launch the Youreka Mobile App from a place other than Salesforce Mobile (such as a website, or Salesforce’s Field Service Mobile App), you’ll need to create a special URL that will open the Youreka Mobile App directly. This URL will vary, depending on your desired end user experience. Find your desired end user experience in the below table, and reference the required deep link format for that behavior. These scenarios all work in both iOS and Android*, both online and offline.

Starting App Desired End User Experience Deep Link Format
Salesforce Mobile App Click link in the Sprocket on the Form Detail page to take you to that form in the Youreka Mobile App Uses standard deep link: https://yourekaapp.app.link/LseujdfKMK?formID=18-digit-form-id
Click a custom button on an Object to create new form in Salesforce Mobile to take you to that form in the Youreka Mobile App /apex/disco__NewForm?templateID=template-id&disco__Form_Contact__c={!Contact.Id}&DeepLink=true
Click custom link or button to take you to a form in the Youreka Mobile App https://yourekaapp.app.link/LseujdfKMK?formID=18-digit-form-id
Gmail, Outlook, Mail(iOS) Click link from an email to take you to a form in the Youreka Mobile App https://yourekaapp.app.link/LseujdfKMK?formID=18-digit-form-id
Click link from an email to take you to the Youreka Mobile App where a new form is created inside the app https://yourekaapp.app.link/LseujdfKMK?newForm=true&templateId=18-digit-form-id
[&disco__form_contact__c=18-digit-contact-id]***
Other Apps** Click custom link in another app to take you to a form in the Youreka Mobile App https://yourekaapp.app.link/LseujdfKMK?formID=18-digit-form-id
Click link to take you to the Youreka Mobile App where a new form is created inside the app https://yourekaapp.app.link/LseujdfKMK?newForm=true&templateId=18-digit-form-id
[&disco__form_contact__c=18-digit-contact-id]***

* In the Settings App in Android, the Supported Links property for the Youreka App should be set to “Open in this app”. If Chrome has ever been set as the default app to open a Youreka Deep link, you will also need to go to Chrome in the Android Settings App and click the clear defaults button.
** While the aforementioned apps are the only ones that have been officially tested, Deep linking should function the same from other third-party apps. If issues are found with other apps, please contact Youreka Support.
*** Prepopulate required field links on the new form page by adding their ids to the link. Include the ampersand, object name and the salesforce id.

Field Service Mobile

In the specific case of Field Service Mobile, the URL formatting can be utilized as the launch value for an FSL App Extension.

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Please note the {!Form__c} is the way to pass the value of a field into a Field Service Mobile App Extension.  The Form__c field will pass the 18 digit Salesforce ID of the Form we want to retrieve for a specific work order.

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