Care management software that improves health outcomes

Synapse is built on the world’s most innovative, secure, and reliable platform, Force.com®. Our interactive modules work together to create a complete coordinated care management solution

What use is your data if it’s not telling you what you need to know, when you need to know it? Synapse software is fast to implement; it helps you hit the ground running, turning your data into actionable and insightful patient information in record time. Our interactive modules work together to create a complete coordinated care management solution, built on the world’s most innovative, secure and reliable platform, Force.com®.

Population stratification

Scheduling

Forms & Assessments

Care management

Care transitions

Find those in need

What use is your data if it’s not telling you what you need to know, when you need to know it? Synapse software is fast to implement; it helps you hit the ground running, turning your data into actionable and insightful patient information in record time. Our interactive modules work together to create a complete coordinated care management solution, built on the world’s most innovative, secure and reliable platform, Force.com®.

  • Get a 360-degree population view by integrating all of your data
  • Interact with clear and visual dashboards to dive into target patient needs
  • Stratify your population to identify high-risk patients, rising-risk and low-risk patients
  • Segment your population with geographic, risk-adjustment models
  • Drill down from a population-to-patient view to engage with your targets
Going to the primary care physician has proven statistically to reduce admissions and keep patients healthier. Without the real-time information we have through Synapse, there is no way to do that…When you see it in action, it’s very impressive.

Gene Farber, Reliance ACO, COO

Schedule visits

Scheduling doesn’t get any simpler. Synapse software provides real-time provider and patient locations, which are vital to scheduling more responsive, efficient and meaningful visits. It amounts to happier providers, happier administrators and healthier patients.

  • Schedule knowing real-time provider and patient locations at all times
  • Immediately access every provider's availability across time and distance
  • Leverage distance and travel time information to make scheduling decisions
  • Provide travel choice, convenience and flexibility to your mobile team
Using Synapse Scheduling software, one MCO was able to increase the scheduled visits per day per FTE by 153%.

Conduct assessments

Forms and assessments don’t have to be difficult to build or use. Done right, they have the power to increase efficiency and reduce costs. Synapse software makes forms drag-and-drop simple, on-the-go accessible and game-changing smart.
  • Build intuitive, intelligent forms with a drag-and-drop interface
  • Auto-populate form fields based on patient criteria and care plans
  • Sync data automatically to maintain up-to-the-minute coordinated care plans
  • Be informed in the field with automatic mobile data sync and downloads
  • Capture photos and communicate with smart devices during visits
  • Run smart reports that identify trends and patterns across patients
Going to the primary care physician has proven statistically to reduce admissions and keep patients healthier. Without the real-time information we have through Synapse, there is no way to do that…When you see it in action, it’s very impressive.

Gene Farber, Reliance ACO, COO

Manage Care

Take the guesswork out of your care management process. Synapse software allows you to provide better, more personalized patient care. It creates insightful views of your population dynamically and without IT supports. Ultimately, it improves outcomes and reduces unnecessary costs. All that, plus the simplest-to-use interface available on the market.

  • Easily and quickly access and share data from CMS, HIEs and EHRs
  • Intelligently outreach to patients telephonically or in person
  • Assign interventions using population-based intelligence
  • Benefit from outcome and cost insights for every intervention
  • Identify the most at-risk individuals in your population
  • Conduct smart assessments to flag areas of concern
  • Use real-time collaboration to transform the patient-provider experience
  • Create personalized care plans to meet the needs of each patient
Going to the primary care physician has proven statistically to reduce admissions and keep patients healthier. Without the real-time information we have through Synapse, there is no way to do that…When you see it in action, it’s very impressive.

Gene Farber, Reliance ACO, COO

Stay informed

Stay connected with your patients with real-time ADT alerts. Synapse software enables you to receive actionable notifications on your patient population through your local HIE, so you can limit costly emergencies and ensure the best follow-up care is provided.

  • Real-time access to patient activity within and outside of your network
  • Plan care interventions for your high-risk patients
  • Boost cost savings by reducing the overall number of visits to hospitals
  • Quickly identify emergency trends within your patient population
  • Use real-time information to intercept ongoing emergency visits
The custom solution that Synapse created for us enabled Reliance to save an excess of $12 million as a first year ACO.

Gene Farber, Reliance ACO, COO

Get started with a health care management system designed around you

Extracting actionable insights out of your disparate data can be overwhelming. We take pride in our ability to get you up and running in record time, synthesizing your data and customizing analytic outputs modeled on your business strategy. We make it our business to get it right the first time.

Through Synaptic, we implement the SynoV8tionSM framework, a mature methodology that enables us to rapidly and cost effectively define and model your business processes, collaborate on system design and deploy Salesforce.com® within your organization.

Leveraging the extensive network of templates, intellectual property repositories and code libraries of SynoV8SM we’re able to provide an end-to-end onboarding service. We collaborate with your team from the beginning to reduce time to market and deployment costs, and eliminate time-consuming system re-writes.